Hard Refresh or Hard Reload and Empty Cache

Hard Refresh: 

On your browser, either on Chrome or Edge, while on Email Composer or Dashboard, please hold CTRL + F5 (for Windows OS) Command + SHIFT + R (for MAC OS). The page will reload and try to upload or load an image to Art Library again. 

If Hard Refresh does not work. Next option is to do an Empty Cache and Hard Reload on your browser. 


Empty Cache and Hard Reload: 

On your browser, either on Chrome or Edge, while on Email Composer or Dashboard:

  • Right click > Inspect -- It will open Dev Tools on the right.
  • On the refresh button right beside the web address bar > Right Click and select:
  • Empty Cache and Hard Reload.

Once done, please try to upload or load an image again in Art Library. 


 

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