How do I remove the black horizontal bars on my YouTube video on Email Composer?

The YouTube widget in Email Composer allows you to embed a YouTube video within your document. The widget requires you to populate the URL field with YouTube video's FULL URL.

Once you have entered this in, the block will automatically create a preview image that is hyperlinked to the YouTube video.

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If you are seeing black horizontal bars on the YouTube preview on Email Composer, you would need to upload a thumbnail image on YouTube with size of at least 1280px x 720px.

 

Steps required to edit your preview image in YouTube

  1. Go to YouTube Studio.
  2. Navigate to Thumbnail Section.
  3. Upload a Thumbnail Image of at least 1280 x 720. 

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